Common questions
Is Renofy legally binding?
Renofy produces a shared digital job agreement that both parties
accept. It's not the same as a bespoke contract drafted by a solicitor,
but it holds up under scrutiny. It creates a clear,
timestamped record of what was agreed and what was completed, built
in line with UK government standards for credible digital documents.
How much does it cost?
Renofy is free to use – no subscriptions and no per-job fees. If you choose to
take payment by card through the app, Stripe charges its standard processing
fee. Cash and bank transfer are free as always.
How is the work paid for?
However suits you both. Card payment through Stripe is there if you want it
– quick to pay, quick to get paid – or settle up by cash or
bank transfer. Always optional.
Why do both parties use it?
Both parties get clarity on what's been agreed. Tradespeople look more
professional and get confidence that their customer is serious.
Homeowners get confidence in the tradesperson and visibility on
what's been done. Everything stays in one shared record instead of
scattered across messages – and better records mean fewer
disputes.
Do I need to find a tradesperson through Renofy?
No. Create your job spec once, then share the link wherever you're
already looking – Facebook groups, WhatsApp, word of mouth,
wherever. Any tradesperson you invite can view the full spec and
quote through Renofy. One clear spec, no repeating yourself, no
explaining the job from scratch every time.
What if extra work comes up mid-job?
That's what the change-order flow is for. A new milestone is proposed
with a description and cost, the customer approves, and the job
agreement updates. No surprise bills and no awkward conversations at
the end.
What if there's a dispute?
Everything agreed and done is timestamped and on record. If anything's ever questioned, you've got a clear account of what was agreed, what changed, and what was delivered – and you can share that record with anyone you need advice from: friends, Facebook groups, Reddit, a solicitor. The record speaks for itself.
Do I still send my own invoice?
You can if you want. Renofy generates one automatically from the
agreed milestones so you don't have to – every line already
approved, every stage already on the record.